Billing & Documentation, Made Simple for Packers & Movers

Last Updated: 15 August 2026

1. Introduction

This Privacy Policy explains how Bill n Bilty ("we," "us," "our") collects, uses, stores, and protects your information when you use our application and website. By using Bill n Bilty, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information when you use Bill n Bilty:

• Account information — your mobile number, used for OTP-based login and identification.
• Company information — your business name, address, contact details, logo, and branding assets that you add to your profile.
• Document data — information you enter to create Bills, Bilty, Quotations, Loading Slips, Money Receipts, and Packing Lists, including customer names, booking details, and amounts.
• Support communication — details you share with us when contacting support (name, email, phone, and message content).

3. How We Use Information

We use the information we collect to:

• Create and manage your account and verify your identity via OTP.
• Generate the business documents you create within the app.
• Apply your company branding across the documents you generate.
• Provide customer support and respond to your queries.
• Maintain and improve the functioning of the application.

4. Data Storage

Your account information, company profile, and document data are stored securely with your account and remain accessible when you log in. [Legal review needed: confirm and disclose actual storage location/provider and retention period.]

5. Sharing of Information

We do not sell your personal or business information. Information may be shared only where necessary to operate the service (for example, with hosting or infrastructure providers) or where required by law. [Legal review needed: list any third parties/processors actually used.]

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law. [Legal review needed: define the exact process and timelines for such requests under the Digital Personal Data Protection Act, 2023.]

7. Delete Your Account & Data

Bill n Bilty gives you a direct, self-service way to delete your account and data — you do not need to wait for our team to act on your request:

• In the app: Go to your Profile / Settings menu and tap "Delete My Data", located just below the Logout option. Confirm the request to permanently delete your account, company profile, and documents.
• Alternatively: Email us at defencerelocation@gmail.com with your registered mobile number and the subject line "Delete My Account," or call +91 70428 89134 during business hours (Mon–Sun, 9 AM – 6 PM), if you are unable to access the app.

Once you confirm deletion in the app, your account information, company profile, and the documents associated with your account are permanently deleted. [Legal review needed: confirm the exact deletion timeline, any data retained for legal/accounting record-keeping requirements, and whether deletion is instant or processed within a stated number of days.]

8. Cookies (Website)

Our marketing website may use basic cookies to understand site usage. [Legal review needed: confirm actual cookie usage, if any, and add a cookie consent mechanism if required.]

9. Data Security

We take reasonable measures to protect your information. [Legal review needed: describe actual security measures in place before making specific claims.]

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy, or to request deletion of your account and data, contact us at defencerelocation@gmail.com or call +91 70428 89134.

Last Updated: 15 August 2026

1. Acceptance of Terms

By accessing or using Bill n Bilty, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the application.

2. Description of Service

Bill n Bilty is a business documentation application for Packers & Movers businesses, offering Bill, Bilty, Quotation, Loading Slip, Money Receipt, and Packing List generation, connected document workflows, and company branding options.

3. Account Registration

Users register and log in using their mobile number and OTP (one-time password) verification. You are responsible for maintaining the confidentiality of access to your account and for all activity that occurs under it.

4. Free Trial

Bill n Bilty offers a free trial period allowing you to explore the application before subscribing. [Legal review needed: define exact trial duration, feature limits, and what happens automatically at the end of the trial.]

5. Subscription Plans

After the free trial, continued use requires a paid subscription plan. [Legal review needed: define plan tiers, billing cycle, renewal, upgrade/downgrade, and payment terms.]

6. Acceptable Use

You agree to use Bill n Bilty only for lawful business purposes related to your Packers & Movers operations, and not to misuse, reverse-engineer, or interfere with the application or its infrastructure.

7. Super Admin & Account Management

Bill n Bilty is managed through a Super Admin function responsible for subscription and account administration. [Legal review needed: clarify the scope of Super Admin authority over subscriber accounts.]

8. Intellectual Property

All content, branding, design, and technology related to Bill n Bilty remain the property of Bill N Bilty. Your own company branding, logo, and document data remain your property.

9. Limitation of Liability

Bill n Bilty is provided on an "as available" basis. [Legal review needed: standard liability limitation clause drafted by legal counsel, appropriate for a business documentation SaaS product.]

10. Termination

[Legal review needed: define the conditions under which an account may be suspended or terminated, by either party, and the process involved.]

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

[Legal review needed: specify governing jurisdiction, typically based on the company's place of registration in India.]

13. Contact Us

For questions about these Terms, contact us at defencerelocation@gmail.com or call +91 70428 89134.

Last Updated: 15 August 2026

1. Free Trial

Bill n Bilty offers a free trial period, allowing you to explore the application before subscribing to a paid plan. [Legal review needed: specify exact trial duration and terms.]

2. Subscription Cancellation

You may cancel your subscription at any time. [Legal review needed: define the cancellation process, any notice period required, and the effect of cancellation on continued access to your documents and data.]

3. Refunds

[Legal review needed: define whether refunds are offered, under what circumstances (e.g., billing errors, service unavailability), and the process and timeline for requesting one.]

4. Changes to Subscription Plans

[Legal review needed: define the process for upgrading, downgrading, or switching between subscription plans, and any applicable pro-rating.]

5. Data After Cancellation

[Legal review needed: clarify how long a user's documents and data remain accessible after cancellation, and the process for data export.] If you would like your account and data permanently deleted (rather than just cancelling your subscription), you can request this separately — see "Delete Your Account & Data" in our Privacy Policy, or contact us directly.

6. Delete Your Account & Data

You can delete your account and data yourself, at any time, whether or not your subscription is active — go to Profile / Settings → Delete My Data (located just below Logout) inside the app. If you're unable to access the app, email us at defencerelocation@gmail.com with your registered mobile number and the subject line "Delete My Account," or call +91 70428 89134 during business hours (Mon–Sun, 9 AM – 6 PM). [Legal review needed: confirm the exact deletion timeline and any data retained for legal/accounting purposes.]

7. Contact Us

For questions about refunds or cancellations, contact us at defencerelocation@gmail.com or call +91 70428 89134.